By accessing or using our website and booking our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Booking & Confirmation
- All tour bookings must be made through our official website or authorized rajasthan Tours representatives.
- A booking is considered confirmed only after receipt of the specified deposit or full payment.
- Final itineraries are sent via email after confirmation and payment.
2. Payment Policy
- We accept payments through bank transfer, UPI, credit/debit cards, and online payment gateways.
- Full payment must be made before the commencement of the tour unless otherwise agreed in writing.
3. Cancellation & Refunds
- Client-Initiated Cancellations:
- More than 15 days before travel: 90% refund
- 7–14 days before travel: 50% refund
- Less than 7 days: No refund
- Company-Initiated Cancellations: Full refund or alternative tour option will be provided.
- Refunds are processed within 7-10 business days after cancellation confirmation.
4. Changes & Modifications
- Changes to itineraries (dates, destinations, or inclusions) can be requested but are subject to availability and may incur additional charges.
- We reserve the right to modify the itinerary due to unforeseen circumstances such as weather, strikes, or local issues.
5. Travel Documents & Responsibility
- Guests must carry valid ID proof (passport, Aadhaar, driving license) during the tour.
- Foreign nationals must comply with visa and travel regulations of India.
- We are not liable for issues arising from invalid or incomplete travel documents.
6. Health, Safety & Conduct
- Travelers are responsible for their own health, safety, and behaviour during the trip.
- Any misconduct or illegal activity may result in removal from the tour without refund.
- It is recommended to consult a doctor before high-altitude or desert activities.
7. Travel Insurance
- We strongly recommend purchasing travel insurance covering accidents, theft, cancellations, and health emergencies.
- We are not liable for any personal losses, injuries, or delays not caused by our negligence.
8. Accommodation
- Hotels listed on the website are subject to availability at the time of booking.
- In case a listed hotel is not available, we will provide a similar category hotel with prior notice.
9. Limitation of Liability
- We are not responsible for delays, losses, or damages caused by third-party service providers or force majeure events.
- Our total liability is limited to the amount paid by the customer for the specific booking.
10. Intellectual Property
- All content on this website – text, images, logos, videos – is our property and may not be used or copied without written permission.
11. Privacy Policy
- Please refer to our Privacy Policy to understand how we collect and use customer information.
12. Governing Law & Jurisdiction
- These Terms are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of the courts in Jaipur, Rajasthan.
13. Contact Us
For queries, cancellations, or assistance, contact us at:
Phone: +91-8955421096
Email: enquiry@rajasthantours.co